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An expert guide to resolving coworker conflicts and healing hurt feelings and resentments, to create a more productive-and pleasant-environment.
Are you feeling less engaged, less committed, and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers' interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships.
Small but hurtful situations accumulate...
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Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused-and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier?
Many words are used for helping: assisting, aiding, advising, caregiving, coaching, consulting, counseling, guiding, mentoring,...
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Leadership. Engagement. Retention. Recruitment. Diversity. The key challenges facing workplaces today.
Underpinning these challenges are the millennial workforce.
• A generation who are experiencing global challenges like the economic crisis, debt, job insecurity and housing unaffordability.
• A generation who are experiencing personal challenges like social media addictions, pressure, and mental health crisis.
• A generation who has been put...
4) Conscious Culture: How to Build a High Performing Workplace through Values, Ethics, and Leadership
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With employee engagement between 26-30 percent leaders are looking for ways to engage untapped employee potential and maximize their capital investment in HR.
A new business paradigm is emerging in the twenty-first century where an organization's culture is the most important and valuable asset a company has to attract, engage, and retain top talent. The most successful corporations in the world are values-driven and consciously invest in building...
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Which business structures are best suited to the unpredictable 21st century? How can a business reconfigure itself with minimum disruption and maximum impact?
Every executive grapples with problems of restructuring--and most need hands-on guidance to solve them. Based on Jay Galbraith's world-renowned approach to organization design and featuring a broad selection of practical tips and tools developed by Diane Downey and Amy Kates, Designing Dynamic...
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In the last decade, research on negative social evaluations, from adverse reputation to extreme stigmatization, has burgeoned both at the individual and organizational level. Thus far, this research has largely focused on major corporate risks. Corporate public relations and business executives intuitively know that a negative image deters important relationships-from customers and partners, to applicants, stakeholders, and potential funding. At the...
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The key difference between a highly successful organization and one that just merely reaches its quarterly goals--most of the time--might very well be how they address performance reviews.
Are they just a perfunctory, annual "check-off," with no other goal than to justify salary increases, or does the organization truly know how to manage and measure its employees' performances to best impact a company's bottom line?
In The Performance Appraisal...
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What if every day at work felt like your team's most productive 'away day'?
The most successful and innovative teams and organisations are highly collaborative, creative and productive - you will find the principles of great workshops infused throughout their culture.
This is a book about how running great workshops, and taking inspiration from them, can lead to a great team environment. Workshop Culture will show you how to create a happy and engaged...
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• EXPERT VOICE: Talia is a Business Consultant, CEO of KUSI Global, Inc., Leadership Training & Development, Diversity Inclusion Strategist, Harvard University Fellow, M.Ed., Howard University, Entrepreneur in Residence at Georgetown University
• TRUSTED EXPERIENCE: Talia has transformed hundreds of thousands of executives over the last twelve years and has developed leaders at all levels for major corporations. She has been working side-by-side...
10) Dare to Be Naive
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Has anyone called you naive for suggesting that businesses can do more good and make a positive impact on not just profits, but also on employees, consumers, and the world?
…If so, you're in good company.
Increasingly more employees, customers, and business leaders agree that how and why money is made is equally as important as the amount of money made. Yet business leaders often fear being labeled as naive if they pursue social good while pursuing...
11) Execution
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Execution: Delivering Excellence describes the capabilities that leaders need to create competitive differentiation and deliver extraordinary value. Great leaders build a culture that achieves operational excellence as well as adapts to change and seizes new opportunities. By learning the competencies of making smart decisions, fostering innovation, enabling speed, and taking action, you are able to equip your team to sustain great performance for...
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Today's board rooms, think tanks, and staff lounges are more diverse than ever before. These cultural differences can either lead to gridlock among stubborn, single-minded thinkers or they can catalyze innovation and growth among an expansive team of creative, distinctive individuals.
Diverse teams are far more creative than homogenous teams--but only when they are managed effectively. Driven by Difference identifies the management practices necessary...
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This book is designed to help small businesses thrive in an increasingly competitive world.
People are one of the few remaining, reliable sources of sustainable, competitive advantage. Competitors will copy marketing strategies, and technology and process advantages will fade over time, but having the best people for your organization will turn customers into raving fans, allowing you to have a more enjoyable ride as you achieve your goals.
Most...
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Navigating a toxic work environment-a guide to managing difficult colleagues and stressful situations
There are everyday challenging work relationships, and then there are situations that go beyond the ordinary-situations that push you to the edge. Written by a clinical psychologist who is knowledgeable about the mental disorders that can cause toxic behavior, Toxicity in the Workplace will help you understand why your difficult colleagues act the...
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Jim Wetherbee, the only five-time Space Shuttle commander, presents thirty techniques that astronauts use-not only to stay alive in the unforgiving and deadly environment of space, but also to conduct high-quality operations and accomplish complex missions. These same techniques, based on the foundational principles of operating excellence, can help anyone be successful in high-hazard endeavors, ordinary business, and everyday life. Controlling Risk...
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Why is the culture of a stagnant workplace so difficult to improve? Learn to cultivate a workplace where trust, joy, and commitment compounds naturally by harnessing the power of neurochemistry!
For decades, business leaders have been equipping themselves with every book, philosophy, reward, and program, yet companies everywhere continue to struggle with toxic cultures, and the unhappiness and low productivity that go with them.
In Trust Factor,...
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