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1) Crucial confrontations: tools for resolving broken promises, violated expectations, and bad behavior
Publisher
McGraw-Hill
Pub. Date
c2005
Physical Desc
xviii, 284 p. : ill. ; 23 cm.
Language
English
Author
Language
English
Description
"An award-winning psychologist reveals the hidden power of our inner voice and shows how we can harness it to live healthier, more satisfying, and productive lives. Tell a stranger that you talk to yourself, and you're likely to get written off as eccentric. But the truth is that we all have a voice in our head. When we talk to ourselves, we often hope to tap into our inner coach but find our inner critic instead. When we're facing a tough task, our...
Author
Language
English
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Description
Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden...
Author
Series
Language
English
Formats
Description
Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Reds are dominant and commanding, Yellows are social and optimistic, Greens are laid back and friendly, and Blues are analytical and precise. Understanding someone's pattern of behavior is the key to successful communication. Erikson provides practical advice for interacting with people based on their color profiles. -- adapted...
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